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Coming soon

Run Your Own Guest House

Official name: Bed & Breakfast, Guest House and Airbnb Management

Planning to open, or already running, a B&B, guest house or Airbnb? Learn the business side and the guest side: marketing, money, facilities, front of house, housekeeping, breakfast and your staff. We are building this course now.

TypeCourse for owners

StatusComing soon

ForOwners and managers

Lodge manager and a consultant planning together at reception

CATHSSETA-accredited provider 613/P/00381/2022 · Coming soon · For owners and managers · Register your interest

Why this course

Your guest house, done well

Running a guest house is rewarding and hard work. Knowing the business side makes it easier.

New owners

Start on the right foot

Plan your guest house before you open, with a clear picture of the work.

Existing owners

Run it better

Sharper marketing, tighter money management and happier guests.

Your team

Know what good looks like

Understand front of house, housekeeping and breakfast service, so you can teach it.

What you learn

What the course will cover

Ten topics, from the idea to a full house.

Room attendant smoothing a duvet

Part 1

The course

Tourism and your business

How the guest house, B&B and Airbnb market works, and where your place fits.

Management basics

Planning, organising and running the day-to-day of a small hospitality business.

Sales and marketing

Finding guests, online listings, reviews and repeat bookings.

Money matters

Basic financial management: budgets, costs, pricing and cash flow.

Facilities

Looking after the building, rooms, garden and equipment.

Front of house and housekeeping

Check-in, guest care and clean, well-prepared rooms.

The service concept

Deciding what your guests should experience, and delivering it every time.

Your breakfast menu

Planning a breakfast that suits your guests and your kitchen.

Food and drink service

Serving breakfast and drinks the professional way.

Your staff

Hiring, training and motivating a small team.

Ready to start? Leave your number and we call you back.

How it works

From first call to certificate

  • Register interestLeave your number and the course you want.

  • We build the courseOur team is preparing the lessons and practical tasks.

  • We call you firstWhen the first group opens, you hear before anyone else.

  • EnrolChoose your town, or ask for training at your workplace.

  • Start learningLessons, practice and a certificate at the end.

Ways to join

Choose how you join

Pick the option that fits you, then leave your details below.

Owners

Be first in the first group

  • We call you when the course opens

  • Learn the business and the guest side

  • No obligation

Planning to open

Start planning now

  • Tell us about your plans

  • We call you when the course opens

  • No obligation

Questions

Before you enrol

Still unsure? Call or WhatsApp +27 62 495 8450.

When does it start?

We are building the course now. Register your interest and we will call you when the first group opens.

Who is it for?

Owners and managers of B&Bs, guest houses, Airbnbs and small boutique hotels, and people planning to open one.

Can you train my staff too?

Yes. Five-Star Rooms, Five-Star Front of House and Star Waiter can train your team at your guest house.

Keep exploring

Courses that go well with this one

Restaurant, bar & coffee

Star Waiter

Housekeeping, home & childcare

Five-Star Rooms

Restaurant, bar & coffee

Five-Star Front of House

Register interest

Leave your details and we call you when the first group opens.