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Ready, Set, Work!

Official name: Employee Work Ready, 2 days

A two-day course for new and current staff. Build the attitude, grooming, time-keeping, teamwork and customer service that make a reliable employee, delivered at your workplace.

Length2 days

ForNew and current staff

WhereAt your workplace, or in 7 towns

Facilitator going through a handout with guesthouse staff during an on-site workshop

CATHSSETA-accredited provider 613/P/00381/2022 · Trained at your workplace · Practical, hands-on training · Injongo certificates

Why this course

Better staff in two days

Most problems at work are not about skills. They are about attitude, time-keeping and teamwork. This course works on exactly that.

For employers

Fewer problems on the floor

Staff who arrive on time, look professional and work as a team.

For staff

Confidence at work

Understand what your employer expects and how to deliver it.

For guests

Better service

Customer service skills your guests will notice.

The outcome

What you will be able to do

After two days your staff can:

  • Explain what their employer expects of them

  • Keep a professional image: hygiene, grooming and uniform

  • Manage their time and arrive on time

  • Communicate clearly and politely

  • Work as part of a team and sort out small conflicts

  • Give friendly, helpful customer service

  • Follow workplace rules and discipline

  • Speak up with confidence

What you learn

Two days, eight topics

Open any topic to see what it covers.

Young adults in a work-readiness workshop

  • 2 days

  • 8 topics

Day 1

Attitude and image

What employers expect

Why reliability, honesty, hard work, respect and willingness to learn matter most.

Attitude

How attitude shows at work, and why it gets people hired and promoted.

Hygiene and grooming

A daily hygiene routine and a professional appearance.

Time and discipline

Arriving early, planning your day and following workplace rules.

Day 2

People and service

Communication

Speaking clearly and politely to guests, colleagues and managers.

Teamwork

Working together, helping each other and sorting out conflict.

Customer service

Welcoming guests, meeting their needs and handling complaints.

Confidence

Speaking up, asking questions and taking responsibility.

A taste of the course

What employers look for

Employers hire and keep people who are these five things.

R

Reliable

You arrive on time and do what you said you would.

H

Honest

You tell the truth, even when it is hard.

H

Hardworking

You keep going when it gets busy.

R

Respectful

You treat guests and colleagues with respect.

T

Teachable

You listen, learn and accept feedback.

Ready to start? Leave your number and we call you back.

Quick check

Is this course for you?

Ask yourself these three questions.

  • Do you have new staff starting soon?

  • Do lateness or attitude cause problems at work?

  • Would your team benefit from customer service training?

Three yeses? This course is for you.

How it works

From first call to certificate

  • Tell us about your teamHow many staff, where, and what you need them to do better.

  • We plan the trainingWe agree the course content and the training days with you.

  • We train on siteOur facilitator trains your staff at your workplace.

  • AssessmentEach person shows what they have learned.

  • CertificatesEvery staff member who completes receives an Injongo certificate.

Included in the course

Everything you need

  • Two days of training at your workplace

  • Activities and role plays

  • A facilitator who works with your whole team

What you leave with

What your team leaves with

Injongo certificatesFor every staff member who completes the course.

A team that knows what is expectedClear standards for attitude, time and service.

Ways to join

Choose how you join

Pick the option that fits you, then leave your details below.

Employers

Book your team

  • We train at your workplace

  • Content matched to the job

  • Certificates for everyone who completes

Managers

Get a new team ready

  • Ideal before a new venue opens

  • Or when new staff join

  • Tell us your team size

Questions

Before you enrol

Still unsure? Call or WhatsApp +27 62 495 8450.

Who is this course for?

New staff starting a job, and current staff who need a refresher on attitude, time-keeping, teamwork and service.

How is it different from the Job Ready Bootcamp?

The bootcamp is five days for job-seekers and includes CV and interview practice. Ready, Set, Work! is two days for people who already have a job.

Can you train at our workplace?

Yes. We train your team on site, or you can send staff to a group in one of our towns.

What certificate do I get?

Participants who meet Injongo's attendance and course-completion requirements receive an Injongo certificate of completion. This course does not award SAQA credits or a registered qualification.

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Get a team quote

Tell us about your team and we call you back with a plan.