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Barista Craft

Official name: Barista

Learn to pull a great espresso, texture milk, look after the machine and serve with a smile, from opening the café to cashing up.

TypePractical skills course

Where7 towns, or at your venue

You receiveInjongo certificate

Barista pouring latte art

CATHSSETA-accredited provider 613/P/00381/2022 · Practical, hands-on training · Jeffreys Bay to Oudtshoorn · Injongo certificate

Why this course

Coffee is a skill

Cafés, hotels and lodges want baristas who make consistent coffee and keep the machine in good shape.

Get hired

Every café needs one

Coffee is served everywhere from lodges to garden centres.

Consistency

The same great cup, every time

You learn a recipe you can repeat, not guesswork.

Grow

Barista to supervisor

Barista skills lead to head barista and café supervisor roles.

The outcome

What you will be able to do

By the end of the course you can:

  • Open and close the coffee area with all checks done

  • Rotate stock first in first out and label it correctly

  • Pull an espresso to a recipe: dose, yield and time

  • Texture milk for different coffees

  • Clean and restock the espresso machine, grinder and other equipment

  • Respond to a machine fault safely

  • Serve drinks at the table in ten steps

  • Handle cash, card and digital payments and cash up

A café shift, step by step

From opening to cash-up

1 · Open

Opening the café

Switch on and check the machine, stock the station, rotate stock and label everything.

Barista tipGive the machine time to heat up before the first shot.

2 · Grind

Setting the grinder

Set the grind so that your espresso runs in the right time.

Barista tipChange one thing at a time when you adjust.

3 · Espresso

Pulling the shot

Dose, tamp evenly and pull the shot to recipe.

Barista tipWeigh your shots until you know them by eye.

4 · Milk

Texturing milk

Stretch and texture the milk for the drink the guest ordered.

Barista tipUse cold milk and a clean jug every time.

5 · Serve

Serving

Serve the drink with a smile, at the counter or at the table.

Barista tipCoffee cools fast. Serve it straight away.

6 · Clean

Cleaning the machine

Clean the group heads, steam wand, grinder and surfaces through the day and at close.

Barista tipPurge and wipe the steam wand after every use.

7 · Cash-up

Cashing up

Count the takings and balance cash, card and digital payments.

Barista tipCount twice, record once.

What you learn

4 modules

Open any module to see what it covers.

Facilitator training hospitality staff
  • 4 modules

  • 10 service steps

  • 1 practical test

  • 1 workplace logbook

Module 1

The drinks area

Prepare and clear the drinks area

Opening, checks, FIFO and FEFO stock rotation, labels, closing and incidents.

Module 2

Machines

Clean and restock machines

The espresso service cycle, grinder, blender, kettle, fridge and fault response.

Module 3

Table drink service

Ten-step drink service

Drink profiles, the espresso recipe, milk texturing, trays and complaints.

Module 4

Payment point

Payments and cash-up

Cash, card and digital payments, suspicious payments and the cash-up formula.

A taste of the course

The espresso recipe

The starting recipe you learn on the course.

18 g

Coffee in

About 18 grams of ground coffee in the basket.

36 g

Espresso out

About 36 grams of espresso in the cup.

25–30 s

Time

The shot should run for about 25 to 30 seconds.

Taste

Adjust

Too fast and sour? Grind finer. Too slow and bitter? Grind coarser.

Talk like a barista

Words you will use every shift

The words you will hear on the job.

Dose

The amount of ground coffee you put in the basket.

Yield

The amount of espresso that comes out.

Tamp

Press the coffee evenly into the basket before brewing.

Microfoam

Smooth, silky textured milk with tiny bubbles.

Purge

Release a short burst of steam or water to clean the wand or group head.

FEFO

First expired, first out. Use what expires first, first.

Ready to start? Leave your number and we call you back.

Quick check

Is this course for you?

Ask yourself these three questions.

  • Do you love good coffee?

  • Do you enjoy chatting to customers?

  • Are you careful and consistent in your work?

Three yeses? This course is for you.

How it works

From first call to certificate

  • EnquireLeave your number. We call you back and answer your questions.

  • Join a groupWe place you in the next group near you, or train your team on site.

  • LearnShort lessons from your facilitator, then hands-on practice.

  • Show your skillsA practical assessment of what you have learned.

  • CertificateYou receive your Injongo certificate of completion.

How you are assessed

Practical test

You make and serve coffee while your facilitator observes.

Written assessment

Short questions on the machine, stock, service and payments.

Workplace logbook

Tasks signed off on real shifts.

Included in the course

Everything you need

  • Learner guide for all four modules

  • Hands-on practice on an espresso machine

  • A practical test

  • A facilitator who checks your work

What you leave with

Proof you can do the job

Injongo certificateShows you completed the Barista course.

A recipe you can repeatConsistent coffee, every time.

Machine care skillsThe daily cleaning that keeps a café running.

Ways to join

Choose how you join

Pick the option that fits you, then leave your details below.

Individuals

Join a group

  • Lessons and hands-on practice

  • A practical assessment

  • Injongo certificate

Sponsored learners

Ask about funded places

  • Some groups are sponsored by employers or funders

  • We match you to a group when one opens

  • Same training and certificate

Employers

Train your team on site

  • We train at your workplace

  • Your team learns together

  • Certificates for everyone who completes

Questions

Before you enrol

Still unsure? Call or WhatsApp +27 62 495 8450.

Do I need experience?

No. We start with opening the café and build up to espresso and milk.

What certificate do I get?

Participants who meet Injongo's attendance and course-completion requirements receive an Injongo certificate of completion. This course does not award SAQA credits or a registered qualification.

Where is the training?

In Jeffreys Bay, Knysna, George, Plettenberg Bay, Oudtshoorn, Cape St Francis and Mossel Bay, or on site at your workplace for employer groups.

Is funding available?

Some groups are sponsored by employers or funders. When you enquire, we tell you about any funded places that fit you.

Will you help me find a job?

We help graduates with CVs, interviews and introductions to employers. We can't promise a job, but we work to connect every graduate with employers.

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We call you back to talk through the course, the next group and any funding.